For a limited time all orders will receive the special gift wrapping option, absolutely free!
Below you will find the shipping rates from Ireland to different parts of the world, these rates are in Euro, but if you are using another currency in your shopping cart it will be converted with the latest currency exchange rates. Typically a scarf weighs about 0.1kg, an average sweater weighs 0.25kg.
||up to 2.5kg
||2.5 - 4.5kg
|to the United Kingdom
|to EU & Europe
|to the USA, Canada & the rest of the world
We ship to Ireland and the UK.
We also ship to all EU countries such as France, Germany, Luxembourg, Monaco, Netherlands, Austria, Finland, Greece, Italy, Portugal, Spain, & Sweden.
Finally, we ship to the USA, Canada, Australia, New Zealand, Japan, the Republic of Korea, Hong Kong, Taiwan, Indonesia, the Philippines, Singapore, Thailand, and Macau.
All deliveries will be sent using . Shipments made to countries outside of the European Union, such as the USA, Canada and some other countries may be subject to import duties and taxes. It is your responsibility to pay any such duties upon delivery.
Once an item ships you will receive an email notifying you of the shipment, and you will receive a DHL tracking number. Once shipped you can track your order via the . Please bear in mind it can sometimes take up to 24 hours for the tracking number appear on DHL's tracking system.
Goods will be delivered by a reputable courier company for a secure and efficient delivery. We aim to deliver your goods within the specified timeframe quoted to you at the time of your order. However delays may occur that are outside of our control and therefore all delivery dates are an approximate guide only.
You will be required to sign for your goods at the time of delivery, so please pick a delivery address where you can sign for the goods during business hours.
Once the delivery is signed for you will become solely responsible for the goods.
We offer a 14-day full refund or exchange provided that the goods are unworn, in their original packaging, and that have all labels and swing tickets attached. If you are not completely satisfied with your order, or if it is the wrong style or size, you may return it within 14 days of the invoiced date. If the goods are faulty you are entitled to a full refund on any item purchased.
All goods that are returned must be accompanied by a proof of purchase.
Refunds will be made within 28 days upon receipt of your returned item. On receipt of returned items we will refund the amount paid for goods to your credit card or PayPal account. All delivery costs are non refundable. It is advisable to obtain a proof of sending certificate which you should keep until a full refund has been given.
If a Patrick Francis Designs item was purchased from one of our stockists it must be returned to that store.